WooCommerce Support Services

Focus on your business, whilst we take care of the techy stuff!

Once your WooCommerce store is live, it’s crucial to keep it secure, updated, and running smoothly from a technical standpoint.

That’s where we come in!

With our WooCommerce Maintenance packages, you can rest easy knowing your online store is safeguarded, regularly backed up, and updated with the latest software versions.

Outdated WooCommerce installations and plugins are among the leading causes of compromised websites. Regular maintenance of your store is as essential as routine servicing for your vehicle.

All our maintenance plans include 24/7 tech support, ensuring our team is always ready to assist with any issues.

WooBasic


Ensure your WooCommerce store runs smoothly and securely with our comprehensive maintenance package, which includes regular updates, advanced security features, and weekly backups. Our expert support team is always on standby, offering you peace of mind and optimal store performance.

This package is perfect for teams or individuals who manage their store’s content but need expert assistance with the technical aspects of WooCommerce security and maintenance.

Basic

£ 100 Monthly (+VAT)
  • Plugin Updates
  • Theme Updates
  • 2FA Setup
  • Premium Security Plugins
  • Basic Troubleshooting
  • Weekly Backups
  • Ticketed Support (via Portal)
  • Onboarding Call
Sign Up
Best for: Small websites that need basic WordPress security
Annual payments available - pay for 10 months for 12 months support.

Enhanced

£ 165 Monthly (+VAT)
  • Plugin Updates
  • Theme Updates
  • 2FA Setup
  • Premium Security Plugins
  • Advanced Troubleshooting
  • Backups Every 3 Days
  • Speed Optimisation
  • Up to 5 new products added each month (rolling for three months)
  • Up to 1hr development support
  • Integration Support - Integrating with Payment Gateways, Shipping Solutions and CRM Packages
  • Account Manager
  • Priority Ticketed Support (via Portal)
  • Onboarding Call
Sign Up
Best for: Websites requiring top-tier protection against current and emerging threats, with the occasional content update
Annual payments available - pay for 10 months for 12 months support.

WooEnhanced

Our Enhanced WooCommerce Maintenance Package provides top-tier protection against current and emerging threats. With this package, your WooCommerce store will benefit from daily backups, speed optimization, and premium security features. Additionally, you’ll receive priority email support and a dedicated account manager.

This package is ideal for online stores that demand robust security and occasional content updates, ensuring your store’s optimal performance and your peace of mind.

WooComplete

Our Ultimate WooCommerce Maintenance Package offers busy business owners comprehensive support, including daily backups, speed optimization, and specialized WooCommerce assistance. With premium security features, a dedicated account manager, and direct support via WhatsApp or email, you can enjoy peace of mind while keeping your store running flawlessly and securely. Focus on your business, and let us handle the rest.

Complete

£ 300 Monthly (+VAT)
  • Plugin Updates
  • Theme Updates
  • 2FA Setup
  • Premium Security Plugins
  • Advanced Troubleshooting
  • Daily Backups
  • Speed Optimisation
  • WooCommerce Support
  • Up to 10 new products added per month (rolling for 4 months)
  • Up to 2 hrs development support
  • Dedicated Account Manager
  • Priority Ticketed Support (via Portal)
  • Training and Documentation
  • WhatsApp & Email Support
  • Onboarding Call
Sign Up
Best for: Busy business owners seeking hands-on support from a dedicated team
Annual payments available - pay for 10 months for 12 months support.

Frequently Asked Questions

We provide a comprehensive range of WooCommerce support services, including setup and installation, theme customization, plugin integration, performance optimization, troubleshooting, security enhancements, and ongoing maintenance.

 

We can assist with a variety of tasks, including improving site performance, resolving errors or conflicts, updating themes and plugins, securing your store against vulnerabilities, and optimizing your site for better user experience and SEO.

 

Yes, we offer custom development services, including creating custom themes, developing custom plugins, and tailoring the WooCommerce functionality to meet the unique needs of your business.

 

We take security seriously by implementing best practices such as regular updates, SSL configuration, security plugin installation, malware scanning, and backups. We also offer security audits to identify and fix potential vulnerabilities.

 

Absolutely! We can optimize your WooCommerce store by improving load times, enhancing database performance, optimising images, and implementing caching strategies to ensure your site runs smoothly and efficiently.

 

We offer support for troubleshooting and resolving issues that may arise after updates. Whether it’s a plugin conflict, theme compatibility issue, or a broken feature, our team will diagnose and fix the problem promptly.

 

Yes, we can recommend and assist with setting up hosting environments that are optimized for WooCommerce, ensuring your store has the resources it needs for fast and reliable performance.

Our pricing is flexible, depending on the level of support you need. We offer one-time fixes, monthly support plans, and custom packages tailored to your specific requirements. Contact us for a detailed quote.

 

Yes, we can provide training sessions for your team to help them manage the WooCommerce store more effectively. This can include training on managing products, handling orders, basic troubleshooting, and more.

 

Simply contact us via our website or call us at via the form below. We’ll discuss your needs, assess your current WooCommerce setup, and recommend a tailored support plan to help your business succeed.

 

Yes, we offer migration services to help move your store from another platform to WooCommerce. We handle the entire process, including data migration, design recreation, and testing to ensure a smooth transition.

 

We’re always open to discussing custom projects or unique requirements. Reach out to us with the details, and we’ll work with you to create a solution that fits your needs.

 

Get in Touch